Reference

How dingdongtgl Handles Your Privacy

Your account data — including wallet details for DANA, OVO, and GoPay — is handled with care and never shared without a clear reason.

Account data protectedDANA, OVO, GoPay wallet privacyYour right to access or delete dataNo third-party data salesContact us to update your record

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HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

Security and transparency run through every layer of how we manage account data. Here is what that looks like in practice — from cookies to retention to your right to request changes.

Cookie and Session Data

We use cookies to keep your session active and remember your lobby preferences. You can clear cookies at any time through your browser settings without losing your account.

Data Retention Policy

Account and transaction records are kept for as long as your account is active and for a period after closure as required for financial record-keeping. Inactive accounts are flagged for review.

Account Security Practices

Login sessions use OTP verification tied to your registered phone number. We flag logins from new devices and send an alert to your account email before access is granted.

Your Rights and How to Use Them

You can request a copy of your data, ask us to correct it, or request deletion by contacting support. We will acknowledge your request and act on it within a reasonable timeframe.

What We Collect and Why It Is Collected

dingdongtgl Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the information needed to run it: your name, email address, phone number, and the e-wallet details you use for deposits and withdrawals via DANA, OVO, or GoPay. We also collect device and session data — browser type, IP address,

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and in-session activity — to keep your account secure and identify unusual login patterns. Payment transaction records are retained for accounting and dispute resolution purposes; we do not store full wallet credentials on our end beyond what your chosen payment rail shares during a transaction. We
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may also collect cookies and local storage data to keep your session active across pages. Usage data such as which sections of the lobby you visit helps us improve navigation, but it is not sold or passed to advertisers. Access to this platform and the protections
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described here depend on local law and are available only in eligible regions. Players in Bandar Lampung and across Indonesia can reach our support channel to ask how their specific data is handled.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Have a question about your data, want to request a copy of what we hold, or need to update wallet information tied to your account? Our support team handles privacy requests directly — no third-party routing. Reach us through any of the channels below and we will confirm receipt and respond to your request.

Team online

Live Chat

Open the chat widget from any page while logged in. For privacy requests, type 'data request' to route your message to the right team.

Email Support

Send your privacy or data-deletion request to our support address. Include your registered account email so we can locate your record quickly.

Account Settings

Some data updates — like changing your linked OVO or GoPay number — can be handled directly inside your account settings without contacting support.

Privacy Questions We Hear Most Often

These are the questions we get asked most about data, account privacy, and your rights. If your question is not listed here, reach out via live chat or email and we will give you a direct answer.

We do not sell your wallet details. Payment data shared during a DANA, OVO, or GoPay transaction is processed by the payment rail itself and is not passed on to advertisers or unaffiliated parties.

Contact support via live chat or email, state your registered email address, and ask for a data access request. We will locate your record and send you a summary of what we hold.

Yes. Send a deletion request through support. Note that some transaction records may need to be retained for a period as required for financial and legal record-keeping, even after account closure.

When you update your linked OVO, DANA, or GoPay number in account settings, the old wallet reference is replaced. We do not keep your previous wallet number active for any further transactions.

We use cookies for session management and basic lobby navigation preferences. You can disable cookies in your browser, but doing so may affect how your session stays active across pages.

Mobile sessions use the same OTP-verified login and session security as desktop. If you log in from a new device, you will receive an alert before access is confirmed on that device.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoPapua Paradise Reels InfoFAQ

How dingdongtgl Handles Your Privacy

Data Handling, Cookies, and Account Security

Cookie and Session Data

Data Retention Policy

Account Security Practices

Your Rights and How to Use Them

Reach Us About Your Privacy

Live Chat

Email Support

Account Settings

Privacy Questions We Hear Most Often

01 Does dingdongtgl share my DANA, OVO or GoPay details with third parties?

02 How do I request a copy of the data you hold on my account?

03 Can I ask you to delete my account and all associated data?

04 What happens to my data if I change my linked e-wallet?

05 How does dingdongtgl handle cookies, and can I turn them off?

06 Is my personal data protected when I access the platform on mobile?

Privacy Policy

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